{"id":397,"date":"2008-01-06T16:03:43","date_gmt":"2008-01-07T00:03:43","guid":{"rendered":"http:\/\/www.bodyabcs.com\/bwp\/2008\/01\/the-bed-affair-continues\/"},"modified":"2008-09-06T23:21:52","modified_gmt":"2008-09-07T07:21:52","slug":"the-bed-affair-continues","status":"publish","type":"post","link":"https:\/\/www.bodyabcs.com\/bwp\/2008\/01\/the-bed-affair-continues\/","title":{"rendered":"The Bed Affair continues"},"content":{"rendered":"

Well after much online mattress evaluation<\/a> I ordered the Cal-King Nova Form Infinite Comfort Memory Foam Mattress from Costco.<\/p>\n

It has the tempurpedic like foam in the top, and the Sleep Number like air bladders inside. For around $750 on sale if it works it is a fantastic bargain, and if not a small waste of time.<\/p>\n

My biggest issue with Costco was what the return policy really is. I really wanted to know what Costco’s mattress return policy was. So I e-mailed back and forth and here is what the Costco employee said to my questions about the mattress return policy for Costco.
\nHere is the first e-mail he sent back. It contains my questions with his answers to them.<\/p>\n

\n

Dear David,<\/span>

Thank you for your e-mail to Costco Wholesale.<\/span>

Can you also tell me if we order the mattress online, how much is the delivery charge? No delivery costs.<\/span>



How long can we use it before we decide if we want to return it or not? Return at anytime<\/span>



How much does it cost to return it if we are dissatisfied? No Cost<\/span>


How would we go about returning it if we were to do so?<\/span>

We offer two convenient return options. Costco.com refunds include shipping and handling fees.<\/span>

1. For an immediate refund, simply return your purchase to any Costco location. To find a location, please click http:\/\/www.costco.com\/Warehouse\/Locator.aspx.<\/span>

2. Please reply to this e-mail at customerservice@costco.com with the following information if you are unable to return the product to the nearest Costco location due to product size and weight.<\/span>

You will be contacted regarding your return within 5 to 7 business days. Please include your name, order confirmation number, phone number, and the reason for the return.<\/span>




Thank you,<\/span>
Devin<\/span>
Costco Wholesale Corporation<\/span>
<\/p>\n

I then sent an e-mail back to him asking him to clarify it a big and he replied.<\/p>\n

Dear David,<\/span>

Thank you for your e-mail to Costco Wholesale.<\/span>

If you wish to return this item then I could do that for you, I just need confirmation. You can email me directly with your order# and the item\/item number that<\/span>

you are looking to return, and I will take care of it for you. devin.williams@costco.com. There is no cost for the process of returning an item, so<\/span>

you will not be charged for the delivery or pick up of this item.<\/span>

Thank you,<\/span>

Devin<\/span>
Costco Wholesale Corporation<\/span><\/p>\n

So what I get from this is try it out, see if you like it, and if you don’t we will come and get it for no charge. Assuming this is true, then Costco just moved up another huge notch in my book.<\/p>\n

We will be getting the mattress this week or so, but will not be setting it up for a few weeks as we have to paint the bedroom. As soon as the new bed arrives from Crate and Barrel, and the paint is up, then we will be setting up the bed and trying it out. I will report back then!<\/p>\n

Here is a summary of all of the posts I have written about beds.
\nHunting for the perfect mattress<\/a>
\nThe bed affair continues<\/a>
\nThe Costco Bed Constructed<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Well after much online mattress evaluation I ordered the Cal-King Nova Form Infinite Comfort Memory Foam Mattress from Costco. It has the tempurpedic like foam in the top, and the Sleep Number like air bladders inside. For around $750 on sale if it works it is a fantastic bargain, and if not a small waste…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[22],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bodyabcs.com\/bwp\/wp-json\/wp\/v2\/posts\/397"}],"collection":[{"href":"https:\/\/www.bodyabcs.com\/bwp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bodyabcs.com\/bwp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bodyabcs.com\/bwp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bodyabcs.com\/bwp\/wp-json\/wp\/v2\/comments?post=397"}],"version-history":[{"count":0,"href":"https:\/\/www.bodyabcs.com\/bwp\/wp-json\/wp\/v2\/posts\/397\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bodyabcs.com\/bwp\/wp-json\/wp\/v2\/media?parent=397"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bodyabcs.com\/bwp\/wp-json\/wp\/v2\/categories?post=397"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bodyabcs.com\/bwp\/wp-json\/wp\/v2\/tags?post=397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}