Dear Dr. Klein,
Fifteen years ago after a near fatal car accident,
I sought chiropractic care in attempt to relieve the ongoing pain(s) I had in my back and neck.
Unfortunately, I picked a name out of a phone book and made an appointment.
(Note from Dr. Klein - Make sure to do your homework first, and check out the Dr. first!)
The Doctor was unfriendly, did not explain any of his procedures and performed a manual adjustment to my back.
When he asked me to stand up, I could not.
I was terrified and called a friend to come drive me home.
After several days in the hospital and countless medications I was able to go home.
Needless to say, I have had a fear of chiropractors ever since.
As the years went by, my back and neck pains have gotten more frequent and intense.
I followed my M.D.’s orders and took muscle relaxers and pain killers until I could not stand the fog I was in.
I did my homework this time and checked out dozens of chiropractic care centers online.
When I went to your website and read your story, something clicked and let me know that this is the one.
When I called to make the appointment, I was put on the phone with you.
That alone told me you are someone who truly cares about his patients.
From the minute I arrived in your office (shaking like a leaf),
I was put at ease by the warmth of your staff. After I explained what happened to me,
I was completely educated on all procedures.
You explained that we would go very slowly so I would not be scared anymore.
When I arrived for my first adjustment, I was nervous, but in a good way.
While you were adjusting me, I felt safe, comfortable and calm.
You and your staff put me at ease.
After you were finished, I got up and was able to walk down the street at my old pace with my head held up high.
(This was certainly not the case over the last 6 months).
I am ecstatic about working towards getting back to being myself again.
Thank you for your help!